FREQUENTLY ASKED QUESTIONS
PAYMENT
-WHEN WILL I BE CHARGED?
-IS SAVING MY CARD SECURE?
-CAN I CLAIM TAX REFUND ON PURCHASES MADE ONLINE?
ONLINE ORDERING
-HOW DO I CHANGE MY ACCOUNT DETAILS?
-CAN I PLACE AN ORDER OVER THE PHONE?
We do not take any orders over the phone, only online orders.
-HOW WILL I KNOW YXRK HAVE RECEIVED MY ORDER?
You will receive a confirmation email once your order has been placed and then another once your order has been dispatched.
-CAN I CANCEL MY ORDER?
Unfortunately you can not cancel your order.
-WHAT CAN I DO IF AN ITEM IS OUT OF STOCK?
Once an item is out of stock it usually doesn’t get restocked as we do one time drops.
-IS SHOPPING ONLINE WITH YXRK SECURE?
All of your banking and personal details are secure within our website.
SHIPPING
-WHEN WILL I RECEIVE MY ORDER?
This is dependent on your selection of postage but it is more than likely to come next day.
-WHERE DOES YXRK DELIVER?
We ship worldwide.
-CAN I TRACK MY ORDER?
-CAN I SEND MY ORDER AS A GIFT?
RETURNS
-HOW DO I RETURN AN ITEM?
-CAN I RETURN AN ITEM I HAVE RECIEVED AS A GIFT?